Privacy statement

At Het Elfenbankje, we value your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Personal Information: Name, address, email address, phone number, and payment details.

• Order Information: Details of your purchases and shipping information.

• Technical Data: IP address and browser type (collected via cookies for essential website functionality).

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and ship your orders.

• To communicate with you regarding your order or customer service inquiries.

• To send promotional emails (only if you have given consent).

3. Sharing Your Information

We respect your privacy and will never sell your data. However, we may share necessary information with:

• Shipping carriers to deliver your order.

• Payment processors to handle secure transactions.

4. Data Retention

We retain your personal data only as long as necessary to fulfill orders and comply with legal obligations.

5. Your Rights

You have the right to:

• Request access to your personal data.

• Correct or update your information.

• Request the deletion of your data (except where legally required to retain it).

• Withdraw consent for marketing communications.

6. Cookies

Our website uses cookies only for essential website functionality. You can manage cookie settings in your browser.

7. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at: info@hetelfenbankje.com